6 Matchmaking Questions You should be asking Cleaning Companies

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If you have a long time cleaner, or you are looking to find one, there are always questions. How much does it cost? How long will it take?

These are the simple questions that can be easily resolved with a quick quote. We have six very important questions you should be asking cleaning companies before, during, and after they clean your space.


1. What are the schedule and pricing options?

Your priority is determining if the cleaning company offers scheduling options and pricing options to fit your lifestyle and budget. At 2 Green Chicks, we offer weekly, bi-weekly, monthly or one-time cleaning, and you can book an appointment online to get your quote.

The cost of cleaning service is affordable and varies based on things like the size of your home, number of bedrooms, cleaning frequency and types of services. A perfect match will be a cleaning company who provides you the right services at the right price.


2. Do you use green cleaners?

Harsh cleaners with caustic chemicals can cleanse a surface. There is a downside to it though. These chemicals can cause damage to the surface, which can dull and degrade over time causing them to lose their luster and look downright dingy.

The chemicals themselves can also be dangerous to you and your family.

More often than not, cleaning companies are using eco-friendly products as their preferred cleaning solutions.

These products are better tailored to preserving the look and feel of your furniture and surfaces while keeping them looking, feeling, and smelling clean and new.

What’s more, these products are safer for you. As a bonus, we prefer to use these products because it’s better for us too.

Be sure to ask your cleaning technician if they use green products. Sometimes, you’ll have to make sure you opt for green cleaning supplies. You might need to provide your own or pay an additional fee.

Luckily, at 2 Green Chicks, we prefer to use green cleaning options.


3. What equipment do you use?

Using the right equipment in your home is a key factor in keeping it clean and pristine. Different floors require different cleaning methods. Some countertops need special attention.

It’s best if your cleaning technician has access to the tools and equipment needed to best clean your home.

If they provide their equipment, be sure to find out if they have exactly what you need to clean your home and its varying surfaces.

If you are providing the equipment, then take the time to make sure they know how to operate everything. It can be beneficial to everyone involved to go over all of this early on in the interview process.


4. How will they handle problems with the work?

You don’t want to come in and find that some spots were missed after a cleaning. What if you’re dissatisfied with the work? How do they get feedback from you and make any necessary corrections?

Find out who the point of contact is if something is missed. Remember, we’re all human, so letting your cleaning technician know they overlooked something can help ensure your home is spotless.

Another great matchmaking question you should be asking your cleaning company is if they have a satisfaction guarantee. Determine what that guarantee is and how to go about getting it if you find the work unsatisfactory.

5. Are you Bonded and Insured?

Anyone who comes into your home to clean it needs to be bonded and insured to cover them in the event of any accidents. Your homeowner’s insurance may not cover some damages or injuries, which is where bonding and insurance helps.

Nobody wants to break a window or crack a tile. However, the age of the piece coupled with too much pressure can cause things to fail. An adequately insured cleaning company can cover the damages.


6. What other services do you offer?

You may be surprised to find that your cleaners may offer additional services, aside from just cleaning your home. Being a busy homeowner may mean you need extra help elsewhere.

Many cleaners offer business cleaning as well. Cleaning up after an office party can be a real core, or maybe you have too many irons in the fire to properly clean the space. Whatever the reason may be, you may need a professional cleaning solution to clean your company.

Maybe you have a new years resolution to organize your life. Things have gotten out of hand and you need help sorting through the fluff. 2 Green Chicks has a service that helps you organize your kitchen, office, garage, and any space in between.

You may have even more questions about cleaning services after reading this, and that’s why we have a free, handy guide to help you decide if a cleaning service is right for you

If you are curious about having your home cleaned, our quote tool is handy and simple to use.

If you’re wanting to learn more about the value of a cleaning service, then download our comparison sheet of self-cleaning vs. cleaning services.


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